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You can switch to a new card in under a minute without cancelling. Your current subscription keeps running, just on the new card.

1. Sign in at gadit.app and open your Account page (top right). 2. Click "Manage billing". 3. A secure Stripe page opens. Click "Add payment method", enter the new card, and mark it as Default. 4. Optionally remove the old card.

From the next billing cycle on, everything goes to the new card. The previous charge (already collected) stays on the old card. No refund needed unless you want one specifically.

Self-serve, any time. Sign in, open Account, click Manage billing, then Cancel subscription.

Your access continues until the end of the period you already paid for. After that the account drops back to Basic (free). Your saved words, history, and notebook stay safe and accessible.

If you cancel by mistake or change your mind, you can resume the subscription from the same page before the period ends.

Account, then Manage billing, then Update subscription. Pick the new plan.

Stripe calculates the price difference automatically, pro-rated by the days remaining in the current period. If you're upgrading, you'll be charged just the difference for the rest of the period. If you're switching to a lower tier, the credit applies to your next bill.

Account, then Manage billing, then Invoice history. Every charge has a downloadable PDF receipt with the billing details you saved.

If you need a different name, address, or tax ID on the invoice (for example a company name for tax purposes), update your billing details on the same page before downloading. The next receipt will use the new details.

Two common causes. First, your account doesn't have an active Stripe subscription. Second, Stripe may not have a complete billing profile for your account yet.

Easy first check: sign out, sign back in with the email you used at checkout, and try again. If it still fails, contact us with your account email and the team will fix it from our side in a minute.

Yes. Monthly plans renew every month, annual plans renew every year on the same date. You can see the next billing date in your account and on Stripe's portal.

If you don't want auto-renew, cancel any time before the renewal date. Cancellation isn't immediate. You keep access through the period you already paid for.

Yes. If the purchase was less than 14 days ago and the service hasn't been used much, write to us with your account email and a short note about why. Those refunds get approved without a fight.

If it's been more than 14 days, the team handles it case by case. Cancel the subscription so it doesn't keep renewing, and email us.

Charges appear as GADIT or GADIT.APP with $2.99 (Clear monthly), $4.99 (Deep monthly), $29.99 (Clear yearly), or $49.99 (Deep yearly). If it doesn't match, it might be from a different service.

If you're certain it's not yours, don't dispute through your bank yet. Write to us directly first with the date and amount. The team will find it, explain what it is, and refund if needed. A bank dispute can make future billing harder, so resolving it through support is usually faster and safer.

Stripe automatically retries failed payments a few times over the following days. Most failures resolve on their own once the bank releases the hold or the card has enough balance.

If you want to fix it right away, go to Account → Manage billing → Add payment method, enter a working card, and set it as Default. Stripe will retry the failed charge immediately on the new card. If your subscription has already lapsed to Basic, you can resubscribe from Pricing and your notebook stays intact.

Basic (free): up to 20 word lookups a day, every meaning, examples per meaning, idioms, and word origin. No signup required for basic searches.

Clear ($2.99/month or $29.99/year): unlimited lookups, kid-friendly explanations, an image per word (30/month), compose-your-own-sentence with feedback, idioms detail, and 30 days of search history.

Deep ($4.99/month or $49.99/year): everything in Clear, plus practice quizzes, the personal notebook with smart spaced-repetition practice, distinguishing similar words, and a larger image quota (100/month).

Check spam and promotions folders first. Gmail and Outlook sometimes route account emails there until you mark one as "Not spam".

If it's not there, the email might have been mistyped at signup. Try signing up again and double-check the address. If you used Google sign-up, no verification email is needed.

Open the sign-in dialog and click "Forgot password?". Enter the email you use for Gadit and you'll get a reset link within a minute or two.

If the email doesn't arrive, check spam. If it still doesn't arrive, you might have signed up with Google instead of email and password. Try the "Continue with Google" button.

Three things to check. First, capslock. Second, trailing space when copy-pasting. Third, you signed up with Google rather than a password (use "Continue with Google" instead).

Still stuck? Reset the password from the same dialog. It sets you up clean.

Most common cause: your browser is blocking third-party cookies or pop-ups for gadit.app. Allow them in the address-bar permissions and try again.

If you're in incognito mode, Google sign-in is restricted on purpose. Switch to a normal browser window.

Account, click your email, Change email. You'll need to confirm the new address before it sticks. Your subscription, history, and notebook all carry over.

If the email is tied to a Stripe customer, update it on the Stripe billing portal too so future receipts go to the new address.

Account, bottom of the page, Delete account. This is permanent. Your subscription is cancelled, your notebook and history are erased, and the email is freed up for a fresh signup.

Stripe records of past charges remain (we're legally required to keep them for accounting). Nothing else stays.

One signed-in user per account at a time. Kids mode lets a single Clear or Deep account serve a parent and child: flip the toggle and definitions render kid-friendly without separate logins.

For two adults who both want separate notebooks and progress, create two accounts. Clear is $2.99 a month per account.

This usually happens when someone signs up once with Google and once with email and password using the same address, or when you sign up twice with different email addresses. Each signup creates a separate Gadit account with its own notebook, history, and subscription state.

Write to us with both email addresses (or UIDs from the Account page) and which one you'd like to keep. The team will merge the notebooks and history onto the account you choose, then close the other one cleanly. No data lost.

Every result page has a small "Report" button at the bottom. Tap it, pick a category (definition, etymology, example, idiom, kids explanation, and so on) and write a short note. It comes straight to the team and every report gets reviewed.

Don't worry about being too picky. The dictionary improves from this feedback faster than from anything else.

Kids mode only flips text where the word already has a kid-friendly explanation generated. For brand-new words you've just looked up, give it 10 to 15 seconds. The kid-friendly version is generated on the fly the first time.

Also: kids mode requires Clear or Deep. If you're on Basic, the toggle will prompt you to upgrade. Anonymous users get prompted to sign up.

Voice search needs microphone permission. Most browsers ask once per site. If you accidentally clicked Block, you'll need to flip it back manually: click the lock or info icon next to gadit.app in the address bar, then Site settings, then Microphone, then Allow.

On Safari iOS, microphone access also requires a Settings → Safari → Microphone toggle. Voice is currently a Clear and Deep feature: Basic users see an upgrade prompt, signed-out visitors see a sign-in prompt.

Image generation is a Clear or Deep feature with a monthly quota. Clear gets 30 images a month, Deep gets 100. If you've used up the quota, you'll see a wall. It resets on the 1st of every month.

If you're under the quota and still seeing failures, it's usually transient. Try again in 30 seconds. Persistent failures are a bug. Please report from the word page.

On any word result page, tap Save to notebook near the title. The notebook is a Clear and Deep feature where you can review saved words later, see them on a galaxy view, and run smart-practice sessions (Deep).

Words you've saved and opened at least once are available offline from the local cache. The offline pack also caches the most popular words in your language so you're ready without internet.

Words you've already viewed are cached locally. Open them again without internet and they load instantly. The full offline pack (top words in your language) downloads on demand from the notebook page.

Searching for a brand-new word still requires connectivity, because Gadit has to generate the definition from scratch. The offline cache is for words you've already explored.

The first lookup of a word is the slowest because Gadit generates the full result from scratch: usually a few seconds, sometimes longer for complex words. Subsequent lookups of the same word are instant, served from cache.

If everything feels slow, try a hard refresh: Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows. If the slowness persists across pages, please email us with your country and browser so the team can check the network route to our servers from your region.

First, check the spelling. Gadit handles minor typos most of the time, but a wrong vowel or missing letter can throw it off. Try the suggested correction if one appears.

Beyond that: very rare or slang words might not return a confident result. If you're sure the word is real, click the Report button on the result page (or on the error screen) and let us know. Every report gets reviewed and real misses get fed back into the system.

Top right of any page, you'll see a small flag icon (or your current language name). Tap it and pick from 12 languages: English, Hebrew, Arabic, Russian, Spanish, Portuguese, French, German, Czech, Slovak, Italian, Japanese.

Your choice is saved on this device. Everything reloads in the new language: the interface, the menus, future word definitions, examples, kid explanations, even the etymology. Already-cached results in the old language stay until you search those words again.

Open /affiliates from any page and click "Get your link". You'll be signed in automatically (or prompted to sign up). The dashboard mints your unique link instantly. No waiting for approval.

The partner program is for Clear or Deep subscribers only. To recommend Gadit credibly, we ask that you use it yourself first. Upgrade from Pricing if you're on Basic.

Standard partners earn 30% of every subscription paid via their link, every month, for the first 12 months of each subscriber. After 12 months that drops to 0%. If you've hit Active Partner status (10 paying subscribers active at once), you keep 10% lifetime commission on all of your subscribers, even after the first 12 months are up.

Annual subscriptions get a one-time 15% commission on the first payment, instead of the 30% monthly rate spread across the year.

Monthly, once your balance crosses $50. We use the payout method you set in the partner dashboard (bank transfer, PayPal, and so on). $50 is the minimum threshold, not a cap. You can earn far more, you just receive the payout when you cross the threshold.

Commissions release 30 days after the subscription payment, to allow for the refund window. So a January subscription releases in early February and lands in your next payout once your balance crosses $50.

Stats show after the first click on your link. Empty just means nobody's clicked yet. Go share the link. The dashboard updates in near real time once activity starts.

If you've shared and someone's signed up but the dashboard isn't reflecting it, write to us with the rough time of signup and the team will check the attribution.

Sixty days. When a visitor clicks your link, we set a cookie identifying you as the referrer. If they sign up and subscribe any time in the next 60 days (even if they leave the site and come back later through a Google search), the attribution still credits you.

Cookie clearance: if the visitor clears their cookies or switches browser/device before they sign up, attribution can be lost. There's no workaround for that, but 60 days is a generous window compared to most partner programs.

Most often this is timing: the signup shows up in the dashboard within minutes, but the commission only books once the subscription is actually paid (which can be days later if they're on a free trial). Check back after the trial ends.

If the subscription paid but you still don't see the commission after 48 hours, write to us with the rough signup time and the email or rough name of the subscriber if you know it. The team will dig into the attribution chain and fix any miss manually.

A multilingual dictionary built to make a word click, not just give a one-line definition. Every word opens with all its meanings, real examples per meaning, idioms, etymology, an optional image, and (with Clear and Deep) a kid-friendly explanation, compose-your-own-sentence with feedback, and quizzes.

Currently 12 UI languages. Internally the team calls it GAD a word: to understand a word all the way through, not just translate it.

Interface: English, Hebrew, Arabic, Russian, Spanish, Portuguese, French, German, Czech, Slovak, Italian, Japanese.

You can look up a word in any of those languages and get the definition, examples, and everything else in your chosen UI language. Hebrew and Arabic are fully RTL and use their native fonts.

Gadit is designed for a parent to use safely alongside a child. Kids mode produces explanations that are simple, concrete, and age-appropriate (around the 5 to 10 year old level), using the same engine that powers adult content with explicit instructions to simplify. No user-generated content is ever shown to kids.

In line with our policies and child-privacy rules around the world, independent account ownership is 13 and up. The standard pattern is a parent's account that the parent uses together with their kid, which is exactly what Kids mode is built for.

Account, history, notebook, and generated images are stored securely in Firebase, encrypted in storage. We don't sell your data to anyone. We only share what's needed to run Gadit (storage, payments, content providers), as spelled out in the Privacy Policy.

You can export your notebook or delete your account at any time from the Account page.

Use the email button at the bottom of this page. It goes straight to the team inbox. Every message gets read and a reply within 24 to 48 hours (often faster).

Email beats chat for support: it gives the team a chance to read carefully and reply thoughtfully. Phone support isn't offered yet.